We are a small independent business. All our pieces are made to order and individually handcrafted in London. With this in mind there is a 7-14 day lead time for your Roseings London orders, which will be dispatched out via Royal Mail standard delivery. Should you require delivery in the UK within a week or a tracked parcel, please choose Faster Delivery at checkout. For more urgent orders and to be fast-tracked to the front of the queue, choose Priority Delivery.

As an international business, we also have a range of fast track options for all regions delivered through a range of international postal service partners. Please note that only Faster or Priority Delivery will give you a fully tracked parcel. We recommend where possible choosing one of these options for international orders.

Your choice of Delivery can be made at the shipping screen (after contact information at Checkout) and before you make your final payment. 

We cannot be held responsible for items delivered to incorrectly entered addresses.

Roseings London cannot be held responsible for any items which are tracked as delivered but have not been collected from local collection points.

We cannot be held responsible for any shipping delays caused by the carrier or the destinations customs department.

Import duty and taxes incurred for shipping to certain non-EU countries are the responsibility of the customer.